The insights are needed, but not collected
92%
of organizations believe that collecting frontline experience is critical to their success
YET nearly 60% of workers have no formal way of sharing their operational issue insights
Are you leaving money on the table?
Dashboards Can't Tell You "Why"
What You See
Dashboards show KPIs are within limit, targets met
What's Actually Happening
Workarounds, wait times, shortcuts, bottlenecks
Your frontline sees problems forming weeks before dashboards turn red. But there's no systematic way for that intelligence to reach you—until the damage is already done.
Blyndspot is Different, Easy and Better.
Blyndspot is an AI platform that systematically captures frontline intelligence, identifies patterns dashboards miss, and delivers prioritized action plans that boost performance.
How it Works
Automated Continuous Listening
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AI asks one relevant question at a time — not generic survey ratings
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Questions adapt based on real issues that surface from prior question feedback
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No survey building or time-consuming admin work
AI Instantly Translates Into Strategy
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Employees respond safely with guaranteed anonymity
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AI organizes responses into root causes and business impact
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The results provide the "why" behind the feedback - this is NOT another "engagement" survey
Ready-to-Run Action Plans
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AI generates specific fixes with owners, steps, and timelines
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Leaders take action immediately—no workshops or guesswork
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Progress is made quickly because the employees are bought in - it was their ideas to begin with!
We Don't Ask //
"How likely are you to recommend working here to a friend?"
(Rate 1-5)
We Do Ask //
"Describe one process workaround you use regularly to meet your deadlines. Why does it exist and what would need to change to eliminate the need for this workaround?"
What Blyndspot Intelligence Looks Like
What employee insights are you missing in your industry?
HEALTHCARE
Protocol Update Gap
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New procedure updated on day shift. Night shift still using old protocol for three days.
RETAIL
Peak Traffic Pattern Shift
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Scheduling software uses last year's data. Store workers know that the busiest day is Thursdays now, not Saturdays.​
DISTRIBUTION
Supplier Quality Declining
​Dock workers notice more damage from one supplier. Nobody's tracking it.
HOSPITALITY
Disappointing Menu Item
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One entrée regularly sent back or complained about. Servers comp drinks to smooth it over. Management never knows.
MANUFACTURING
Process Improvement
Workers developed faster way to load materials. Saves 3 minutes per batch, but only the second shift knows.
CONSTRUCTION
Equipment Rental Waste
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Crew identifies equipment sitting idle for days between jobs. No process to flag it. Rental costs pile up.
Case Study //
Chili’s Big Comeback
Kevin Hochman, CEO of Chili’s restaurants, spends 16 weeks annually traveling to Chili's locations, asking frontline teams for their strategic input. The result:
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31% same-store sales growth
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67% profit surge
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180% stock price increase
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He does it by asking one simple question... "If you were the CEO, what would you change tomorrow?" Kevin learns from a wide variety of sources in the insights he gets from the workforce: Customer Success Leaders use employee insights to spot market opportunities in customer behavior. While competitors like McDonald's $18 Big Mac meal, Chili's launched a $10.99 combo strategy.​ Operations Leaders identify process inefficiencies through frontline observations. Kitchen staff shaking seasoning 30 times per order led to redesigned shakers, cutting it to 6 shakes and speeding up service.​ Business Development Leaders discover growth opportunities in operational feedback. Staff complaints about menu complexity led to cutting 25% of items, contributing to 31% same-store sales growth. Kevin's approach obviously works, but doesn't scale beyond his personal capacity. ​​​​​​Blyndspot delivers the same type of systematic strategic intelligence — without the travel requirements. Your frontline teams are encountering the same breakthrough opportunities. Are they still in your blind spot?
​​​​​​​​Based on Kevin Hochman's Wall Street Journal interview here​​
Quite frankly,
Blyndspot is not for everyone.
"We don't want to know what's really going on in the frontlines"
If you prefer ignorance to intelligence, Blyndspot is not a good fit. Ignoring the collective intelligence of your teams means missing both early warnings of problems and ideas that lead to growth, both of which still exist whether leadership is aware of them or not.
"We think our annual surveys already capture employee insights"
Engagement surveys measure employee satisfaction. Your people see competitive moves, process inefficiencies, and customer warning signs that these surveys never capture.
​
"The same people complain about the same things over and over"
Some do use the platform more than others. However, Blyndspot's AI filters noise from signals, prioritizing those insights that could have more impact on the business.
​
"We had to develop processes for handling new strategic intelligence"
If you are willing to go through the growing pains, these changes are worth having for the workforce intelligence you'll gain. Blyndspot Certified Consultants are here to help if needed.​​​
Quite frankly,
Blyndspot is not for everyone.
"We don't want to know what's really going on in the frontlines"
If you prefer ignorance to intelligence, Blyndspot is not a good fit. Ignoring the collective intelligence of your teams means missing both early warnings of problems and ideas that lead to growth, both of which still exist whether leadership is aware of them or not.
"We think our annual surveys already capture employee insights"
Engagement surveys measure employee satisfaction. Your people see process inefficiencies, bottlenecks and opportunities for improvement that surveys never capture.
​
"The same people complain about the same things over and over"
Some do use the platform more than others. However, Blyndspot's AI filters noise from signals, prioritizing those insights that could have more impact on the business.
​
"We had to develop processes for handling new strategic intelligence"
If you are willing to go through the growing pains, these changes are worth having for the workforce intelligence you'll gain. We also have Blyndspot Certified Consultants to help if needed.​​​