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​Your People Know What the Data Doesn't Show

Your people see the process breakdowns, customer defections, and talent exodus before they materialize. Blyndspot™  captures this intelligence proactively to resolve problems before the damage is done. 

â‘  Employees share insights → â‘¡ AI connects the dots → â‘¢  You deliver wins

Your People Already Know

  • Customer defection signals before they leave

  • Operational inefficiencies before they hurt margins

  • Compliance risks before they become fines

  • Production bottlenecks before they effect orders

  • Brand reputation risks before they get traction

  • Competitive intelligence before they launch

Calculate Your
 Blyndspot ROI

Explore the value of the insights your people already have that will help you keep more customers, retain talent, and prevent crises.

â‘  Employees share what they know
â‘¡ AI automatically connects the dots
â‘¢ You deliver wins with what was learned

Which problems are costing you the most?

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You’re losing customers for reasons your data will never tell you.

Customer-facing teams already know which accounts are slipping away, but their insight never reaches decision-makers. Blyndspot converts that frontline insight into precise action plans that protect customer relationships and keep your revenue streams strong.

Results Within Reach

18%

More Productivity

43%

Less Turnover

23%

Higher Profitability

Calculate Your
 Blyndspot ROI

Explore the potential value of the workforce insights that help you keep more customers, retain talent, and prevent crises.

23%

18%

43%

Higher Profitability

Less Turnover

More Productivity

What’s your approach to gathering employee insights?

Some organizations find these methods "good enough" to track employee satisfaction and maintain a basic feedback channel.
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Employee Surveys

PROS: Satisfaction metrics and engagement scores at specific moments in time

​

CONS: Limited strategic insight; reactive rather than proactive; misses real-time business intelligence

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Open Door Policies

PROS: Direct leader-employee dialogue for those comfortable speaking up

​

CONS: Majority of strategic insights remain unshared due to hierarchy concerns and timing constraints

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Management Reporting

PROS: Filtered information through organizational layers

​

CONS: Critical business intelligence can get lost, diluted, or suppressed before reaching decision-makers

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Informal/Ad Hoc Listening

PROS: Occasional insights from willing participants

​

CONS: Inconsistent, incomplete picture; strategic blind spots remain unaddressed

What’s your approach to gathering employee insights?

PROS: Spot check satisfaction metrics and engagement scores

 

CONS: Limited strategic insight; reactive rather than proactive; misses real-time business intelligence

PROS: Filtered information through organizational layers

​

CONS: Critical business intelligence can get lost, diluted, or suppressed before reaching decision-makers

+

PROS: Direct leader-employee dialogue for those comfortable speaking up

​

CONS: Majority of strategic insights remain unshared due to hierarchy concerns and timing constraints

+

PROS: Occasional insights from willing participants

​

CONS: Inconsistent, incomplete picture; strategic blind spots remain unaddressed

+

PROS: Satisfaction metrics and engagement scores at specific moments in time

​

CONS: Limited strategic insight; reactive rather than proactive; misses real-time business intelligence

+

PROS: Filtered information through organizational layers

​

CONS: Critical business intelligence can get lost, diluted, or suppressed before reaching decision-makers

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Employee Surveys

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Management Reporting

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Open Door Policies

Informal/Ad Hoc Listening

These methods might be "good enough" to track employee metrics, but they are not providing any real business intelligence.

Blyndspot is a Better Way

Quickly uncover what the workforce knows, translate it into strategy, and execute on the action plans created to deliver big wins.

Ask the Right Questions

1

Blyndspot ensures the right questions get asked in the right context — not through generic surveys, but through targeted, AI-driven discovery

Translate Into Strategy

2

Blyndspot AI does the heavy lifting to extract insights from qualitative feedback, ranking it by strategic impact, and connecting them directly to operations.

Turn Insights into Outcomes

3

Insights are only valuable if they lead to results. Blyndspot AI converts intelligence into step-by-step roadmaps that tie directly to business performance

Blyndspot is Different

Ask a Powerful Question.
Get Powerful Intelligence.
 

Don't ask //

"How satisfied are you with your job?"

(From 1 to 5)

Do ask //

"What do you know about the challenges we are facing, why they exist, and what we should be doing about them?"

NOT
"How satisfied are you with your job?" (From 1 to 5)
 
INSTEAD 
"Tell me about the...
Operational issues
Customer feedback
Competitive threats
Process improvements
... you see and why the

Blyndspot is Different

While most traditional employee listening systems ask:

​

  • "How satisfied are you with your job?" (From 1 to 5)

  • "How engaged do you feel?" (Benchmark against industry averages)

  • "Rate your manager's performance" (Performance metrics)

  • "How likely are you to recommend this company?" (eNPS scores)

​​

​Blyndspot asks:

​

  • "What operational issues do you see that management might be missing?"

  • "Where are the gaps in our customer service process?"

  • "What competitive threats are you noticing in the field?"

  • "What process improvements could save the company money?"

How it Works

Ask the Right Questions

1

Your people see what's really happening. Our AI generates the strategic questions that uncover  root causes, explaining shifting metrics and spotting the hidden opportunities you might otherwise miss. Our AI generates strategic questions that dig deeper into known issues. Find the root cause of changing metrics, KPIs and BI data. Deploy our Proactive Question System to predict otherwise unknown issues and hidden opportunities.

Unlock Deep Insights

2

Think of Blyndspot AI as your own team of analysts - transforming employee responses into strategic insights ranked by profit impact and feasibility against your custom business objectives.

Convert Insights into Profit

3

AI delivers custom roadmaps that resolve critical issues before they escalate, capture hidden opportunities, and drive measurable performance gains across: Revenue (customer retention, sales effectiveness) Costs (operational efficiency, waste reduction) Growth (market opportunities, process improvements)

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TRY IT RIGHT NOW

Ask the Right Questions.
Get the Insights You Need.

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Ansir.ai is our powerful proof-of-concept model that shows you how quickly hidden intelligence can be obtained by asking the right qualitative questions.

Blyndspot scales and automates this process across your entire organization, turning insights into understanding KPIs, improving efficiency, and accelerating growth.

Quite frankly,
Blyndspot is not for everyone.

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"We don't want to know what's really going on in the frontlines" 

If you prefer ignorance to intelligence, Blyndspot is not a good fit. Ignoring the collective intelligence of your teams means missing both early warnings of problems and ideas that lead to growth, both of which still exist whether leadership is aware of them or not. 

 

"We think our annual surveys already capture employee insights"

Engagement surveys measure employee satisfaction. Your people see competitive moves, process inefficiencies, and customer warning signs that these surveys never capture.

​

"The same people complain about the same things over and over"
Some do use the platform more than others. However, Blyndspot's AI filters noise from signals, prioritizing those insights that could have more impact on the business.

​

"We had to develop processes for handling new strategic intelligence"
If you are willing to go through the growing pains, these changes are worth having for the workforce intelligence you'll gain. Blyndspot Certified Consultants are here to help if needed.​​​

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Case Study //
Chili’s Big Comeback

Kevin Hochman, CEO of Chili’s restaurants, spends 16 weeks annually traveling to Chili's locations, asking frontline teams for their strategic input. The result:

​

  • 31% same-store sales growth

  • 67% profit surge

  • 180% stock price increase

​

​

He does it by asking one simple question... "If you were the CEO, what would you change tomorrow?" Kevin learns from a wide variety of sources in the insights he gets from the workforce: Customer Success Leaders use employee insights to spot market opportunities in customer behavior. While competitors like McDonald's $18 Big Mac meal, Chili's launched a $10.99 combo strategy.​ Operations Leaders identify process inefficiencies through frontline observations. Kitchen staff shaking seasoning 30 times per order led to redesigned shakers, cutting it to 6 shakes and speeding up service.​ Business Development Leaders discover growth opportunities in operational feedback. Staff complaints about menu complexity led to cutting 25% of items, contributing to 31% same-store sales growth. Kevin's approach obviously works, but doesn't scale beyond his personal capacity. ​​​​​​Blyndspot delivers the same type of systematic strategic intelligence  — without the travel requirements. Your frontline teams are encountering the same breakthrough opportunities. Are they still in your blind spot?

​​​​​​​​Based on Kevin Hochman's Wall Street Journal interview here​​

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The Latest From Lyssin

Blog

Discover Your
BlyndSpots

Your workforce sees things you might be missing. The critical insights shared could deliver the next big idea, help to avoid a costly mistake, or supercharge engagement.

Dig Deeper Into
What Matters Most

Blyndspot™ AI intelligently reviews employee insights, evaluates their value according to organizational impact, and sorts them by priority.

Turn Insights
Into Impact

Execute on one of the automatically generated Action Plans and watch your people engage, business accelerate, and culture thrive. All to the benefit of the bottom line.

Unlock Employee Intelligence

OPEN CHANNEL

Blyndspot offers an always-on conduit for sharing of workforce insights, built to capture the full spectrum of what employees know about the business, not just how they feel about it.

24/7 Access: Employees submit ideas, observations, and concerns anytime.

Unguided Input: Trust the workforce to unlock insights with true strategic value.

Reveals "Why": Open-field feedback provides crucial insight into the underlying reasons behind every input.

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TARGETED OUTREACH

The "Reach Out" feature taps straight into the wisdom of the workforce with targeted questions that quickly deliver true strategic intelligence.

​

This workforce perspective gives business leaders:

The deep knowledge of the employees.

The ability to get the answers on pressing issues.

Confirmation/validation of strategic decisions

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This is Not Just Feedback

Your Next Blockbuster Move is Waiting

Leverage the Power of AI

Our patent-pending technology instantly groups, scores and ranks topics for quick action.

Do What Makes Sense First

Every insight is prioritized for maximum impact on your specific business goals

Actually Get Stuff Done

Rapidly identify and act on emerging trends, risks, and opportunities

Supercharge Engagement

Close the feedback loop and fire-up productivity as the people see the effect of their input.

Turn Culture Around

When the workforce is heard, and action taken from what was learned, culture will thrive.

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