â‘ Intelligence gathering at scale → â‘¡ AI automates insights → â‘¢ Projects Succeed
Frontline Teams Hold the Intelligence You Need to Secure Buy-In
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The actual causes of shifting KPIs
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Operational barriers blocking progress
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Real reasons past initiatives failed
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Changes that will trigger resistance
Yet, in most organizations, only 2% of employees are involved in transformation initiatives
- McKinsey
The Cost of Missing this Intelligence
70%
of organizational change fails, primarily due to lack of frontline employee engagement and buy-in.
- Harvard Business Review
Frontline teams hold the intelligence consultants need to get that buy-in, but accessing those insights from the workforce is time-consuming, expensive, and impractical at scale.​​​
The Traditional Consulting Toolkit
Executive Interviews
Document Review
Performance Data
Leadership perspective and strategic context
Policies, processes, and organizational structure
Metrics, KPIs, and quantitative analysis
These methods provide strategic direction, historical context, and performance metrics.
The real operational intelligence lives somewhere else
Deployment Metrics Looked Perfect!
System deployment complete. Leadership celebrates.
Go-Live: Launched On Schedule
User Training: Complete
License Adoption: 94%
​​​Six Months Later - POOF - Productivity Drops 18%​​
That's when leadership discovered the truth -​​
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"Training taught the happy path—not what to do when customers change orders mid-process."
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"The system won't let us override pricing for rush orders. We email approvals instead."
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"We're logging into the old system after hours to actually get work done."
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But no one systematically asked them. By the time the metrics revealed the truth, the damage was already done.
Discovery & Implementation Done Right
The perfect approach would solve both the intelligence gap and the buy-in problem
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Reach Frontline Intelligence at Scale
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​​Access insights from across the organization in days, not weeks of interviews
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→ Complete picture of operational realities, not just leadership perspective
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Get Complete Information
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​​Anonymous feedback surfaces issues that don't make it to stakeholder interviews
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→ Root causes, not filtered symptoms
See Patterns Others Miss
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​​AI analyzes hundreds of responses and identifies themes automatically
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→ More complete discovery, in less time
Build Buy-In While You Discover
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When the workforce is asked for input, they feel invested in the solution
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→ Higher implementation success rate
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This is BLYNDSPOT
Blyndspot Changes Everything
Systematic Discovery That Never Sleeps
Blyndspot proactively captures the intelligence consultants need to uncover:
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The actual causes of shifting KPIs
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Operational barriers blocking progress
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Real reasons past initiatives failed
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Changes that will trigger resistance
AI Finds Root Causes and
Connects the Dots
Raw feedback is transformed into prioritized intelligence using advanced AI. Blyndspot ranks risks by urgency and potential impact, surfacing the real root causes behind organizational challenges.
Projects Succeed
With Ground Intelligence
Raw feedback is transformed into prioritized intelligence using advanced AI. Blyndspot doesn't just collect data—it connects the dots, ranking risks by urgency and potential impact.
How Blyndspot Works
Simple for Your Team, Easy and Powerful for You
Automated Intelligence Gathering
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Quickly post your questions, or let AI generate related strategic questions that deploy to the right people.
AI Analysis and Prioritization
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AI examines results, identifies patterns, explains root causes, and ranks insights by impact and feasibility.
Clean Intelligence Delivered
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Consultants receive prioritized workforce intelligence, ready to inform transformations
AI automatically generates the right questions to ask of the right teams.
Blyndspot generates tailored response plans from the collective human business intelligence obtained.
Your Clients' Success is Your Success
Strengthen your reputation, drive referrals, and position you for expansion engagements.
21% Higher Productivity
Organizations that systematically capture and act on frontline intelligence achieve 21% higher productivity than competitors.
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- Harvard Business Review
2x Higher Change Success
Change initiatives that follow rigorous stakeholder engagement (including frontline input) achieve more than double the 26% average.
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- McKinsey & Company
59% Lower Turnover
Companies with high frontline engagement see 59% lower voluntary turnover—protecting institutional knowledge and project continuity.
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- Gallup
Case Study //
Chili’s Big Comeback
Kevin Hochman, CEO of Chili’s restaurants, spends 16 weeks annually traveling to Chili's locations, asking frontline teams for their strategic input. The result:
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31% same-store sales growth
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67% profit surge
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180% stock price increase
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He does it by asking one simple question... "If you were the CEO, what would you change tomorrow?" Kevin learns from a wide variety of sources in the insights he gets from the workforce: Customer Success Leaders use employee insights to spot market opportunities in customer behavior. While competitors like McDonald's $18 Big Mac meal, Chili's launched a $10.99 combo strategy.​ Operations Leaders identify process inefficiencies through frontline observations. Kitchen staff shaking seasoning 30 times per order led to redesigned shakers, cutting it to 6 shakes and speeding up service.​ Business Development Leaders discover growth opportunities in operational feedback. Staff complaints about menu complexity led to cutting 25% of items, contributing to 31% same-store sales growth. Kevin's approach obviously works, but doesn't scale beyond his personal capacity. ​​​​​​Blyndspot delivers the same type of systematic strategic intelligence — without the travel requirements. Your frontline teams are encountering the same breakthrough opportunities. Are they still in your blind spot?
​​​​​​​​Based on Kevin Hochman's Wall Street Journal interview here​​